I cannot connect to the internet from my pc.  I am using windows xp.  I have a pavillion 700 series ______
I have lost connectivity. I am using windows xp. my computer is a pavillion 700 series
August 3rd, 2010 10:50pm

Hi wendell410, 1. Have you made any recent changes on the computer?2. What is the type of internet connection you are using?3. What happens when you try to connect to the internet? Check if computer is getting a valid IP address.a) Click on Start and then click on run and type cmd and press Enterb) In the command prompt type ipconfig and press Enterc) Check if you get valid IP address. Also check if the issue persists in the safe with networking.Steps to boot to Safe mode with networkinga) Restart your computer if it is powered on.b) Tap the F8 key after your computer initially powers on.c) Once you see the Advanced Boot Options menu you can stop tapping.d) Use the up/down arrow keys to highlight your selection.e) Select Safe Mode with Networking and press Enter.f) You should see drivers loading, and then Please wait.g) You should then be at the Welcome Screen.h) Logon to your computer using an account with Administrator privileges. Start your computer in safe modehttp://windows.microsoft.com/en-US/windows-vista/Start-your-computer-in-safe-modeRestart the computer to get back to the normal mode Hope this helps!Halima S - Microsoft Support.Visit our Microsoft Answers Feedback Forum and let us know what you think.
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August 4th, 2010 11:11am

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